How to Empower Your Sales Team with Jason Weinstein
Jan 22, 2024In Keep What You Earn's latest episode, Shannon and Jason Weinstein engage in a thought-provoking conversation about the challenges and strategies of building and empowering a sales team. The discussion provides valuable insights and practical advice for entrepreneurs looking to enhance their sales processes and build a successful team.
The episode begins with Jason sharing a story about a friend struggling to transition from a founder-led sales model to a team-based approach. This sets the stage for a deep dive into the nuances of effective sales team empowerment.
Jason emphasizes the importance of shifting from ad-hoc sales approaches to establishing a structured sales process. He explains that a clearly defined process allows salespeople to evaluate client needs comprehensively, identify pain points, and align products or services accordingly. Jason draws from his experience, highlighting the significance of understanding customer pain points and effectively articulating how the product or service addresses those issues.
Moreover, the conversation sheds light on the significance of creating a consistent sales pitch, likening it to a baseball pitcher's need for consistency to achieve predictable results. Jason advocates for a formalized approach, urging entrepreneurs to develop a structured pitch that caters to visual, auditory, and experiential learning styles.
Addressing a common concern among founders who handle sales themselves, Shannon shares her own challenges with managing lengthy sales calls. Jason provides clarity by emphasizing that sales isn't about speaking, but rather, listening. He stresses the need for sales calls to be structured to elicit responses from prospects, thereby guiding the conversation towards identifying and addressing pain points effectively.
The discussion moves to the critical topic of sales team compensation. Jason highlights the need for a fair and motivating commission structure that aligns with key performance indicators (KPIs). He emphasizes the significance of rewarding metrics that align with business goals, customer satisfaction, and ongoing revenue. Jason further delves into the intricacies of establishing a commission structure, stressing the importance of balancing base salaries and commission to incentivize the right sales behaviors without driving high-pressure sales tactics.
Another crucial aspect emphasized in the episode is the importance of cultivating customer relationships and ensuring smooth transitions between sales team members. The conversation underlines the need for seamless handovers when a new team member takes over an account, affirming the significance of maintaining open communication and consistency in customer interaction.
Jason rounds off the conversation with a key piece of advice for entrepreneurs considering expanding their sales team. He stresses the need to develop a robust sales process before hiring salespeople, using a vivid analogy of not hiring a burger cook before creating a burger recipe. This analogy underlines the importance of having a well-defined sales process before onboarding sales team members.
In conclusion, this podcast episode serves as a comprehensive guide for entrepreneurs looking to empower and build an effective sales team. The insights shared by Jason Weinstein provide actionable strategies and wisdom garnered from years of experience. Whether you're a founder navigating the transition from being your company's sole salesperson or an entrepreneur looking to scale your sales team, the episode offers a wealth of valuable advice, practical tips, and thought-provoking insights to empower your sales endeavors.
If you found the conversation in this episode enlightening, feel free to explore further by tuning in to the Keep What You Earn podcast for more valuable insights and resources on navigating the financial landscape as an entrepreneur.
What you'll hear in this episode:
05:11 Consistent pitch leads to consistent results.
09:29 Starting with questions, using forms to gather pain points.
12:05 Sales should be consultative, not high-pressure. Incentives drive successful commission structures.
16:36 Used Excel to determine required sales targets.
19:06 Customer values relationship and service over price.
If you like this episode, check out:
How to Set a Pattern of Success for 2024
How to Create More Accurate Forecasts
Why Building a Sellable Business Should Be Your Goal
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The information contained in this podcast is intended for educational purposes only and is not individual tax advice. Please consult a qualified professional before implementing anything you learn.